Delivery work mixes driving risk with lifting, stairs, time pressure, dogs, bad lighting, and repetitive loading. Injuries can happen in a crash or build up over time.
The key question is usually whether the injury arose out of work and who is responsible for coverage, especially when apps, contractors, staffing companies, or multiple businesses are involved.
Save route records and app screenshots immediately. Platforms and dispatch systems can be hard to reconstruct later.
If anything changed after you reported the injury, write down the date, who was present, and what documents exist.
Save these delivery-driver records
- Route logs, app screenshots, delivery assignments, or dispatch texts
- Crash report, photos, and insurance information if a collision occurred
- Proof of packages, loads, stairs, or repetitive lifting
- Employer/app communications after the injury
- Medical work-status slips
- Pay records and mileage/activity logs
How WCLG helps delivery drivers
- Document that the injury happened while working
- Review employee/contractor and coverage issues
- Track medical treatment and wage-loss disputes
- Flag third-party claims when a crash, property hazard, or dog attack is involved
Common Questions
Are delivery drivers covered by workers' comp?+
Many are, but coverage can depend on employment status and the companies involved. Do not assume a platform's first answer is final.
What if another driver caused the crash?+
You may have both a workers' comp claim and a separate third-party injury claim. The claims interact, so get advice before resolving either.
Do app screenshots matter?+
Yes. They can show route timing, active work status, pay, assignments, and communications.